app modernization

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  • Facing increasing claims processing volumes, the Department of Veterans Affairs Health Administration Center had a workflow that depended on several antiquated apps that typically handled just a single step in their process. After initial user research and technical discovery, we developed a re-platforming strategy that consolidated functionality—from claim intake to EOB letters—into a unified suite of browser-based applications.

    To see more about app modernization, scroll down!

  • I served as both System Integrity product lead and UX designer for several connected applications. The next sections show a few examples of my work in:

    • Product development strategy
    • UX design & prototyping
    • Accessibility & 508 compliance
    • UI framework design & development
  • Modernization
  • Modernization
  • Modernization
  • Modernization
  • Modernization
  • Modernization
  • Modernization
  • Modernization

  • If you'd like a more detailed look, the links below will take you to the actual screen mockups. These will open a new tab.

"Good luck is the result of good planning."